Shipping policy

This policy applies to physical products ONLY. This policy does not apply to digital downloads because they are available instantly by email.

Our goal is to offer you the best shipping options, no matter where you live. The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer processes the order, which takes an additional 2–7 days.
  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 15–30 business days. US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination but can take longer from time to time.

Our merch items are managed by an on-demand order fulfillment and warehousing service (Printful). They fulfill and ship products from locations around the world, with their warehouses located in Charlotte NC, Los Angeles CA, Riga Latvia, Tijuana Mexico, and Barcelona Spain.

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.

If your order was not received, please help us out by doing the following:

  • Check your shipping confirmation email for any mistakes in the delivery address
  • Ask your local post office if they have your package
  • Stop by your neighbors in case the courier left the package with them

If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at info@nomadikhbeats.com with your order number. If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.